Documents/Templates for IT Management professionals

IT Team has various responsibilities, and it is your challenge to organize the work properly in order to minimize the time loss, improve SLA, increase motivation of all IT engineers/specialists, improve communication with Business divisions.

Therefore you need processes which need to be implemented - that IT department/team will work as a whole!

Such documents are included here.

Documents/Templates:

• IT assessment template
• Example of the IT Strategy based on Business Strategy
• Example of the IT Strategy Execution Plan, Roadmap
• Template: External SLA with Supplier
• Template: Internal SLA & Incident Management
• Change Management Process TEMPLATE
• Presentation Information Security induction
• Performance Evaluation System (including Salary Grid example)
• Talent Management Matrix

Processes are described in my eBook - Practical guide - Head of IT / CIO (Lite edition).